Get in Touch With Us

Got a question about how sweepstakes casinos work, spotted something on the site that needs a second look, or want to suggest a platform we haven't covered? This page explains the ways to reach us and what happens once you do.

Ways to Reach Our Team

Email is the most reliable way to get in touch. We read every message that lands in our inbox and try to respond within a couple of working days. Send your note to [email protected].

A short line about what your message concerns helps us route it to the right person and get back to you faster. If you're asking about a specific site — for example, one of the brands featured on rotary-site.org such as Spinblitz, Crown Coins, or Lone Star — mentioning the name upfront saves a back-and-forth.

What You Can Contact Us About

We hear from a wide range of readers, and most enquiries fall into a handful of categories:

• General questions about sweepstakes casinos — how the Gold Coin and Sweepstakes Coin model works, what a welcome offer actually involves, or how redemption thresholds and identity checks tend to work.
• Corrections and updates — sweepstakes casino terms, eligible states, and bonus offers change often. If something on Social Casinos looks out of date, we want to know so we can check it.
• Content suggestions — if there's a platform, comparison, or topic you'd like us to cover, tell us. We shape future coverage around what readers are actually asking.
• Partnership or editorial enquiries — if you represent an operator or publisher and want to discuss working with us, introduce yourself and outline what you have in mind. Editorial rankings on this site are not decided by commercial arrangements.
• Responsible play concerns — if you or someone you know is struggling with how they're playing, say so in your message and we'll point you toward appropriate resources.

A Note on What We Can and Can't Help With

We're a comparison and review site, not an operator. That means we can answer general questions about how sweepstakes casinos work and help you understand what to look for, but we can't access your account on any platform, process a redemption, verify your identity, or resolve a billing dispute. Those requests need to go directly to the platform in question, usually through the support or help section of its own site or app.

Likewise, we can't confirm whether a specific sweepstakes casino is legal for you to use in your state. Availability varies by state, laws change, and operators set their own eligibility lists — so for anything that depends on your personal situation, check the operator's terms and your state's current rules, or consult a legal professional if you need certainty. If you're looking for background on eligibility or how state-by-state availability tends to work, our page on Best Non GamStop Casinos 2026 covers related ground on where different platforms operate.

What Happens After You Send a Message

A real person reviews every message we receive — there's no automated reply standing in for an actual response. We aim to reply within a couple of working days, though that can stretch slightly during busier periods. If your question needs input from more than one person on our end, we'll let you know it's taking a bit longer rather than leave you waiting without word.

Helping Us Keep This Site Accurate

Editorial standards on Social Casinos rely partly on readers telling us when something's changed. Sweepstakes casino terms, welcome offers, eligible states, and redemption processes shift regularly, and operators don't always announce updates loudly. If you've noticed a discrepancy between what we've published and what an operator currently states in its own terms, flagging it helps every reader who visits the page after you.

Thanks for taking the time to reach out. Whatever the reason, we'd rather hear from you than have you leave with an unanswered question.